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'Regular members can't download more than one file at once' - Clearance Thread

Discussion in 'Site Support' started by necr0, Sep 3, 2013.

Page 6 of 38
  1. Seph

    Seph Administrator Staff Member

    @Valkyrie69 If you can make it happen consistently I can set up some extra debugging information to help us understand. Right now from our download logs it looks like you never actually finished the download but just downloaded 39 MB.
     
    Seph, Nov 20, 2015
    #101
    Valkyrie69 likes this.
  2. Valkyrie69

    Valkyrie69 Member

    before this, I've cancel the download & I try to download it again but yeah, all I got is those message. It acted like I'm still downloading files even though I'm have cancel the download. I also checked my download manager & it is clearly shows that I didn't downloading anything from this site. Okay, I would really glad to help you! ;)
     
    Valkyrie69, Nov 20, 2015
    #102
  3. Valkyrie69

    Valkyrie69 Member

    @Seph it happened again. This time I try to download the file, cancel it, & download it again with cracked IDM. From what I see, it happened whenever I wanted to re-download using the GetRight or IDM.
     
    Valkyrie69, Nov 20, 2015
    #103
  4. Seph

    Seph Administrator Staff Member

    I've added some debug code now, can you try the process again?
     
    Seph, Nov 20, 2015
    #104
    Valkyrie69 likes this.
  5. Valkyrie69

    Valkyrie69 Member

    Done. The result are still the same.
     
    Valkyrie69, Nov 20, 2015
    #105
  6. Seph

    Seph Administrator Staff Member

    The connection load balanced to the wrong server, can you do it once more? :(
     
    Seph, Nov 20, 2015
    #106
    Valkyrie69 likes this.
  7. Valkyrie69

    Valkyrie69 Member

    Sure I can, no problem ;)
     
    Valkyrie69, Nov 20, 2015
    #107
  8. Valkyrie69

    Valkyrie69 Member

    @Seph I have done it. ;)
     
    Valkyrie69, Nov 20, 2015
    #108
  9. Seph

    Seph Administrator Staff Member

    It's kind of strange. Your download manager opens 5 connections. The first one we accept and set the connection counter to 1. It then opens 4 more which we reject, for some reason this makes the connection counter stuck at 1. Cannot figure out why that happens but it should work if you configure getright to only open 1 connection.
     
    Seph, Nov 22, 2015
    #109
    Valkyrie69 likes this.
  10. Loonylion

    Loonylion Administrator Staff Member

    getright should only open one connection by default. It doesn't support more than 4 for a single server.

    @Valkyrie69: are you using acceleration/segmenting at all? are any of those options set?
     
    Loonylion, Nov 22, 2015
    #110
    Valkyrie69 likes this.
  11. Valkyrie69

    Valkyrie69 Member

    @Seph Is that so? Alright, I'll change the config, then try downloading & see whether it has been solved or still the same. ;)
    @Loonylion : Yes, I use that method for my download. Does that means this site didn't supported for those accelerating / segmenting download? I thought that doesn't affect anything o_O
     
    Valkyrie69, Nov 22, 2015
    #111
  12. necr0

    necr0 Well-Known Member

    It supports this, but only on 1 connection for regular members.
    Premium members get access to 20, which increases speed by *a lot*.
     
    necr0, Nov 22, 2015
    #112
    Valkyrie69 likes this.
  13. Valkyrie69

    Valkyrie69 Member

    Owh... Thanks for the info. :D;)
     
    Valkyrie69, Nov 22, 2015
    #113
  14. Seph

    Seph Administrator Staff Member

    Annoyingly I haven't actually been able to reproduce this using getright myself. It always counts the connections correctly.
     
    Seph, Nov 22, 2015
    #114
    Valkyrie69 likes this.
  15. Loonylion

    Loonylion Administrator Staff Member

    It means exactly that. Regular members can use 1 connection only, so you cannot use the acceleration/segmented downloading feature as a free user, as they work by opening multiple connections. Change your settings to use only 1 segment and you should not have any further problems.. Otherwise, upgrade to premium and you will be able to use multiple segments.
     
    Loonylion, Nov 22, 2015
    #115
    Valkyrie69 likes this.
  16. Valkyrie69

    Valkyrie69 Member

    @Seph I'm not use the GetRight anymore because I've uninstall it.
    @Loonylion Alright, noted. ;)
    Btw, both of you, thanks for all helps. I really really appreciate it! :D
     
    Valkyrie69, Nov 22, 2015
    #116
  17. Crasonic

    Crasonic New Member

    I can not download anything appears Too many active connections, upgrade to Premium to download Instantly your current or wait for downloads to finish.but I'm not downloading
     
    Crasonic, Nov 22, 2015
    #117
  18. Valkyrie69

    Valkyrie69 Member

    Owh before I forgot, @Seph or @Loonylion, could you reset back my download count?
     
    Valkyrie69, Nov 22, 2015
    #118
  19. Valkyrie69

    Valkyrie69 Member

    Do you use any download manager? I had faced this kind of problems before.
     
    Valkyrie69, Nov 22, 2015
    #119
  20. Crasonic

    Crasonic New Member

    No, i no have any donwload manager
     
    Crasonic, Nov 22, 2015
    #120
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