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'Regular members can't download more than one file at once' - Clearance Thread

Discussion in 'Site Support' started by necr0, Sep 3, 2013.

Page 5 of 38
  1. synisterrabbit

    synisterrabbit New Member

    I'm still receiving the message when I try to download. I'm on satellite, could that cause any problems?
     
    synisterrabbit, Sep 26, 2015
    #81
  2. Loonylion

    Loonylion Administrator Staff Member

    It likely could. Chances are you and all the other customers of your ISP are sharing IP address(es) so there's multiple people using the same IP (this is called NAT or CGNAT) and our site simply can't tell that you're different people.
     
    Loonylion, Sep 26, 2015
    #82
  3. arekin

    arekin New Member

    Hi, I'm having this problem, too, please help. Thank you!
     
    arekin, Oct 10, 2015
    #83
  4. Xeno Slader

    Xeno Slader New Member

    Could please help me, I am having this problem as well, thank you.
     
    Xeno Slader, Oct 10, 2015
    #84
  5. dracolupis

    dracolupis Member

    posted on a different topic liek this but I started havign the download issue mentioned here please clear me.
     
    dracolupis, Oct 11, 2015
    #85
  6. Seph

    Seph Administrator Staff Member

    Back to normal now.
     
    Seph, Oct 11, 2015
    #86
  7. Valkyrie69

    Valkyrie69 Member

    Hi, I'm having this problem. Please help me~ :( I cannot find any website that have wii games (T-T). Thank You for your cooperation.
     
    Last edited: Nov 17, 2015
    Valkyrie69, Nov 16, 2015
    #87
  8. Seph

    Seph Administrator Staff Member

    Hey, as far as I can see your download counter is 0. Maybe there was just a small bit of lag after your download finished. Can you check if you can download now?
     
    Seph, Nov 17, 2015
    #88
    Valkyrie69 likes this.
  9. Valkyrie69

    Valkyrie69 Member

    I got this message : "Too many active connections, upgrade to Premium to download instantly or wait for your current downloads to finish." even though I'm not downloading anything through browser or IDM. I can't identify the problem...
     
    Valkyrie69, Nov 17, 2015
    #89
  10. Seph

    Seph Administrator Staff Member

    Okay I see the issue now. I have reset your download counter to 0.
     
    Seph, Nov 17, 2015
    #90
    Valkyrie69 likes this.
  11. Valkyrie69

    Valkyrie69 Member

    I'm so sorry to bother you again, really really sorry... It happens again whenever I try to download it using IDM. Why is this happening? :confused::( I'm confused...
     
    Last edited: Nov 18, 2015
    Valkyrie69, Nov 18, 2015
    #91
  12. spitefulsiren

    spitefulsiren Member

    I'm having the same issue, it started yesterday, I'm getting the same error message (no more than one download allowed/finish downloads..etc) though I don't currently have any downloads in progress. I did contact support but figured it's faster to just post here. Please help :-(
     
    spitefulsiren, Nov 18, 2015
    #92
  13. Loonylion

    Loonylion Administrator Staff Member

    .
    I think I reset it. Do keep reporting it, I think we're making progress on figuring out why it happens
     
    Loonylion, Nov 18, 2015
    #93
    Valkyrie69 likes this.
  14. Valkyrie69

    Valkyrie69 Member

    I'm still getting same message & can't download the file.
     
    Valkyrie69, Nov 18, 2015
    #94
  15. Loonylion

    Loonylion Administrator Staff Member

    will have to wait for Seph then.
     
    Loonylion, Nov 18, 2015
    #95
    Valkyrie69 likes this.
  16. Valkyrie69

    Valkyrie69 Member

    Alright, I don't mind waiting, as long as this problem could be solved. :D;)
     
    Valkyrie69, Nov 18, 2015
    #96
  17. Seph

    Seph Administrator Staff Member

    Have reset it. Make sure you configure IDM to only use 1 connection or try another download manager. I've tested it with flashge, downthemall and chrono download manager for chrome so far.
     
    Seph, Nov 19, 2015
    #97
    Valkyrie69 likes this.
  18. Valkyrie69

    Valkyrie69 Member

    The problems are solved. I try using GetRight Download Manager & it works! Thanks for helping me!! :D:D;)
     
    Valkyrie69, Nov 19, 2015
    #98
  19. Valkyrie69

    Valkyrie69 Member

    bad news Seph.... I have finished my download few hours ago but right now, I can't proceed to download another files. I'm still getting the same message that says "Too much active connection...." even though my download have finished. I'm so sorry to bother you again with this same problem. :(
     
    Valkyrie69, Nov 19, 2015
    #99
  20. Loonylion

    Loonylion Administrator Staff Member

    I've reset it. As I said, please keep reporting, the more reports we get the more chance we have of tying down why this is happening.
     
    Loonylion, Nov 19, 2015
    #100
    Valkyrie69 likes this.
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