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Problem with download

Discussion in 'Site Support' started by miascarlet, Jan 13, 2013.

  1. miascarlet

    miascarlet New Member

    The download isn't started. Why?
     
  2. Prectorian

    Prectorian . Staff Member

    In your opinion, why didn't it start?
     
  3. Loonylion

    Loonylion Administrator Staff Member

    forget opinion. Which download, what happens, what doesn't happen, what message do you get? We're not mind readers and saying 'it doesn't work' tells us absolutely nothing.
     
  4. Neon32

    Neon32 Neo-Noir

    maybe you dont have enough points ?

    or it the page didnt reload it self (happened to me in mediafire)
     
  5. maxmahito

    maxmahito Well-Known Member

    LOL.......was not able to resist posting this here.
     
  6. Greeni31

    Greeni31 New Member

    Hey! Love this site, best rom site I have ever found.
    I have downloaded several games already today, and have more than enough points to continue downloading games, but it won't let me download anymore, saying that I can only have 1 game downloading at a time.
    I wasn't downloading any games, have tried clearing my downloads, and retrying, but it keeps coming up to the same screen "Error while preparing download".
    I'm using the latest firefox, and haven't had a problem with downloading until now.
    In case you need to know, it was nds roms I was downloading...
     
  7. Seph

    Seph Administrator Staff Member

    Give it some time to reset the cache data then try again.
     
  8. Greeni31

    Greeni31 New Member

    I've have left it for 6 hours now. I haven't downloaded anything since 4:30pm.
    Can I only downloaded a certain amount a day, or something?
    Post Merge: [time]1358425826[/time]
    Just realised this site runs on american time, I have left it for 6 hours now. Still doesn't let me download anything...
     
  9. Prectorian

    Prectorian . Staff Member

    The limit for non-premium:
    1. maximum 1 download at a time (no-parallel downloading); so you must do 1 download for each time, when one is done, only
    then you can download the next one.
    2. The number of downloads per day isn't limited. But it is limited to how many points you have to spend.
    Of cause if you used up all you points, then you'll have to wait until you accumulate more. (1Mb = 1 point)

    If you don't want to be limited, as in you want to download as many as you please without getting bothered by points, and how many parallels you are allowed to, then go for premium membership : https://www.romulation.org/buy/premium/

    As for your issue, try to clear your browsing cache (history, temporary file, etc.) through your internet option, or disconnect your internet for few minutes before re-connecting it again, maybe it might help.

    If that still doesn't help, maybe the other admins might be able to respond with better suggestions.
     
  10. Seph

    Seph Administrator Staff Member

    This is an issue on our end, not his end. There's nothing he can do to fix this other than wait for us. It's a known problem that sometime the downloading state doesn't clear properly. It's not a quick fix, though, will take a bit of time to overcome.