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Premium, started fine, now too slow

Discussion in 'Site Support' started by stopete, Oct 17, 2014.

  1. stopete

    stopete New Member

    Hi I went premium and the first days it was great, but now my download speeds are limited to 133k, my internet connection is 10Mbps and it can download 10mbps accoring to speedtest.net
    and I'm using firefox

    here's my tracert


    Tracing route to romulation.net [216.158.74.2]
    over a maximum of 30 hops:

    1 9 ms 10 ms 9 ms 10.101.0.1
    2 13 ms 13 ms 16 ms 10.0.56.58
    3 11 ms 24 ms 10 ms 10.2.56.196
    4 14 ms 14 ms 14 ms pe-gdl.megared.net.mx [189.199.117.241]
    5 42 ms 47 ms 44 ms 10.3.0.1
    6 47 ms 46 ms 49 ms 201-174-24-209.transtelco.net [201.174.24.209]
    7 65 ms 67 ms 66 ms 201-174-0-53.transtelco.net [201.174.0.53]
    8 64 ms 65 ms 66 ms webnx.com.any2ix.coresite.com [206.223.143.172]

    9 70 ms 75 ms 65 ms 100-42-223-146.static.webnx.com [100.42.223.146]

    10 68 ms 69 ms 80 ms 100-42-223-58.static.webnx.com [100.42.223.58]
    11 68 ms 67 ms 66 ms romulation.net [216.158.74.2]

    Trace complete.

    Post Merge: [time]1413520354[/time]
    I started using "downThemAll" and with segmented downloads I can reach my full download potential, but only using this download manager
     
  2. Loonylion

    Loonylion Administrator Staff Member

    there's nothing immediately obvious from that traceroute, maybe the route was just congested. There is no limiting at our end and we do allow the use of download acceleration for premium members. I'm not aware of bandwidth issues at our end, but I will look in to it.