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Premium Downloader Problem

Discussion in 'Site Support' started by Rhok90, May 9, 2010.

  1. Rhok90

    Rhok90 New Member

    I recently became Premium and downloaded the Downloader, When i try to start it It starts to load but then freezes and says " NDSNR Has stopped working, Microsoft is searching for a solution to the problem...." then it exits. Ive installed .netfx all the way up to 4.0. I am running Vista, I have tried to run as admin, re-downloaded it, disabled Antivirus, nothing works. Any help would be appreciated,


    Thanks Rhok90.
     
  2. Seph

    Seph Administrator Staff Member

    Hey, sorry that I missed this. Could you try click on the get details link and copying all the details into a text file and then upload it somewhere? It's honestly a bit difficult to tell based on "NDSNR has stopped working."
     
  3. Rhok90

    Rhok90 New Member

    I think you misunderstood i cant even get the program to run It freezes on on the green loading bar.
     
  4. Seph

    Seph Administrator Staff Member

    Yes. And then a error dialogue pops up where you can report it to Microsoft right? There is a small link in that pop up to get technical details, those would really help.
     
  5. Aldar

    Aldar Well-Known Member

    If there is no "Details" button then look for a button with a dropdown icon (arrow pointing down) and click on that to see if the data comes up.
     
  6. Rhok90

    Rhok90 New Member

    Theres no arrow tho or button of any kinda expect "Okay" This is a screenshot of the Error http://img33.imageshack.us/img33/8761/ndsnr.jpg
     
  7. Aldar

    Aldar Well-Known Member

    No clue then, sorry.
    Mine worked right out of the box so to speak.
     
  8. Seph

    Seph Administrator Staff Member

    This is going to be difficult to debug then, but I shall try a few options and hopefully it'll work then. Please give me a bit of time to get thing sorted.