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Premium Downloader Crashes Upon Startup

Discussion in 'Site Support' started by exillion, May 22, 2009.

  1. exillion

    exillion Member

    Hi there, I'm trying to get the new Premium Downloader to start up but it always crashes when it's starting up. Whenever I double click on it, the loading bar pops up, loads about 1/3 and then this error pops up:

    "NDSDNR has encountered a problem and needs to close. We are sorry for the inconvenience."

    I can't get it to start no matter what I do. I've redownloaded it a couple of times and still no dice.

    I am still able to start up the old version however it only half works. What I mean by that is that it can only do 1 download at a time, if I select more then 1 the download on the second slot always fails saying username/password is wrong, however the first slot will continue to download without any problems. It's really bad because the second slot will load all the games in queue and say "error getting rom username wrong" making the downloader good for only downloading one game at a time.

    Anyhoo, please help me as I don't know what else to do, I've tried searching the forums for a solution but no dice there either.
     
  2. anandjones

    anandjones Well-Known Member

    You have .NET 3.5? What OS are you running? Where are you running NDSDNR.exe from? Do you have any antivirus programs etc. running?
     
  3. exillion

    exillion Member

    Hi, I'm not sure if I have .NET3.5 should I get that? I'm running windows xp and Im running the NDSNR thing from my documents, I just extracted it from the rar file went into the folder and ran it. I have McAffee antivirus but I've turned off the firewall on it entirely and still no dice.
     
  4. TirithRR

    TirithRR Well-Known Member

    You need to have Microsoft's .NET Framework installed in order to run the program.

    You can download it for free from Microsoft's website.
    http://www.microsoft.com/downloads/details.aspx?FamilyID=333325fd-ae52-4e35-b531-508d977d32a6&DisplayLang=en
     
  5. exillion

    exillion Member

    Hi I downloaded and installed the latest version of Net Framework but it still crashes everytime I try to start it up. Anymore ideas?
     
  6. Seph

    Seph Administrator Staff Member

    .NET applications usually crash with an error screen, you might need to tell it to give you details but those details would help a lot.
     
  7. exillion

    exillion Member

    All it says for the error is what I've typed up in the first post. Which is:

    "NDSDNR has encountered a problem and needs to close. We are sorry for the inconvenience.

    If you were in the middle of something, the information you were working on might be lost.
    Please tell Microsoft about this problem.
    We have created an error report that you can send to help us improve NDSDNS. We will treat this report as confidential and annonymous."
     
  8. Seph

    Seph Administrator Staff Member

    Can you not see that error report?
     
  9. exillion

    exillion Member

    K i hit view report and this is what I get:

    Error signature
    EventType : clr20r3 P1 : ndsdnr.exe P2 : 3.3.1.0 P3 : 49d53436
    P4 : mscorlib P5 : 2.0.0.0 P6 : 471ebc5b P7 : 3404 P8 : d8
    P9 : system.io.filenotfoundexception


    There's a "View Contents Of The Error Report" button but I can't seem to copy it and it's really long too.
     
  10. Seph

    Seph Administrator Staff Member

    Alright, that helps a bit, it's missing a file somehow, there is a file that is supposed to be generated at start up, I don't know the code too well but it's feasible that somehow it didn't get generated, so I tried uploading my version of it.

    Please try extracting this file into the downloader folder.

    http://eu2.romulation.net/files/datlist.rar
     
  11. exillion

    exillion Member

    Hey Seph, it's working!!! Thank you!! Is it just my computer that doesn't generate this file or is it the same for everyone else? Anyhoo thanks again!
     
  12. Seph

    Seph Administrator Staff Member

    It's definitely not for everyone else, I got that file by downloading the premium downloader and running it, I don't usually use it since I'm the primary uploader at RomUlation. :)