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payed $5 but got no points only the ones added over night

Discussion in 'Site Support' started by perfectodaz, Feb 11, 2009.

  1. perfectodaz

    perfectodaz New Member

    hi, i am a bit confused, i purchased via paypal last night points [this is a great system], i accidentaly payed $1 then i payed $4, it says that u get 10,000 points for paying $5, am i missing something here as i am new to this
    thanks
    daz
     
  2. equitypetey

    equitypetey Well-Known Member

    it could be that they were separate transactions
     
  3. Almo

    Almo Well-Known Member

    I would say it was because of separate transactions, no doubt there is a filter in the system that looks for a single transaction of $5 or more and credits the points when its triggered. Though im sure seph will probably read this and credit the points to your account if hes in a good mood :p
     
  4. Loonylion

    Loonylion Administrator Staff Member

    correct, if its not one transaction of $5 or more the points need to be added manually.
     
  5. Seph

    Seph Administrator Staff Member

    I emailed you about this immediately when your payment was made, you should check the email associated with your paypal account.
     
  6. perfectodaz

    perfectodaz New Member

    thanks m8, checked email, thought it was spam or something, thats why i missed it he he, cant be too careful lol, thanks for the refund m8
     
  7. Seph

    Seph Administrator Staff Member

    You're welcome.