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Need Help

Discussion in 'Site Support' started by Kyrie-Pyon, Mar 24, 2012.

  1. Kyrie-Pyon

    Kyrie-Pyon Well-Known Member

    Sorry if its in the wrong section but i couldnt find any other place to put this so...


    So uhh My brother tried logging in but when he does theres a message that he's account is not verified and he's been here for 4 years there was a re-send an activation button he tried and got nothing since yesterday he cant login at all i tried myself as well but it doesnt work can anyone have a look at this

    ill put a screenshot in a while

    Edit: Heres the SS

    [​IMG]

    Oh god i forgot to remove the tabs... well that's embarrassing
     
  2. necr0

    necr0 Well-Known Member

    Good choice of music :)

    Hmmm. What happens when he logs onto the main site?
     
  3. Kyrie-Pyon

    Kyrie-Pyon Well-Known Member

    Ok since he's away i just tried for him

    so yeah it works on the main site but as when i went back to the forums it logged it self out :|
     
  4. necr0

    necr0 Well-Known Member

    I see. Change his email on the main site (to yours or something) and then re-send the activation email.
     
  5. Reider

    Reider Modereider

    The account name would've been useful but I think I got the right one.

    Try it again.
     
  6. koolenergy

    koolenergy Well-Known Member

    There we go thanks ^^ I saw the a PM my account became inactive because my mail was inactive so yeah thanks :D
     
  7. athemoe

    athemoe Well-Known Member

    Change your emailadress asap or it'll happen again. Not the forum one, but the one for the main site.
     
  8. Loonylion

    Loonylion Administrator Staff Member

    its the same email address for both.
     
  9. athemoe

    athemoe Well-Known Member

    Nope.
    You have one official mail adress and one where other people can message you. I changed my forum one once, but my account got deactivated because I didn't change the one for the main site.
     
  10. Seph

    Seph Administrator Staff Member

    Err are you really trying to tell an admin how his own site works? There's only *one* single email address for the site and the forum, you can just change it in both places. If your account got deactivated it's because a) you changed to an invalid email or b) you think you changed but you actually didn't and your current email isn't working.
     
  11. athemoe

    athemoe Well-Known Member

    pardon my ignorance then.