1. This forum is in read-only mode.

NDS Downloader Issues ....

Discussion in 'Site Support' started by darkuni, Jul 31, 2009.

  1. darkuni

    darkuni Member

    Hey guys ... up out of nowhere, I cannot download using the Downloader tool. Invalid username/password type issue. It's been about a week now that it doesn't work properly.

    I've confirmed my account password, etc. I should be using the same password that I use here, correct?

    Any help appreciated.
     
  2. Seph

    Seph Administrator Staff Member

    Will look into it tomorrow when I get back from vacation.
     
  3. darkuni

    darkuni Member

    Thanks Seph!
     
  4. AceKilla

    AceKilla Well-Known Member

    Wow seph is on vacation... wish i could had one.
     
  5. darkuni

    darkuni Member

    The issue is Windows 7. It works fine on Windows XP - but it fails on Windows 7.

    I'll run it through process monitor and see where the program is crapping out.
    Post Merge: [time]1249189535[/time]
    FYI, tried Run as Admin and WinXP Compatibility Mode.

    I looked at the porcess through Process Monitor, and nothing jumps out at me as to the compatibility issue.

    I would ASSUME it is some sort of TCP/IP or comms issue since the app doesn't FAIL ....just won't AUTHENTICATE.
     
  6. Seph

    Seph Administrator Staff Member

    I figured it was Windows 7 since I couldn't get it to run there either, but I'm also stumped on what it is, might be a library call that doesn't exist or something, I'll probably have to get in contact with the original programmer to find a fix for it.

    To elaborate a bit more on the problem, it's not that it doesn't authenticate, it's that it doesn't create a connection at all, I tried logging whenever there was an incoming connection and it would not log anything whenever I tried to download.
     
  7. darkuni

    darkuni Member

    Yeah, I thought the same thing ...

    One possibility is that it's using a superceded library call that requires an older .NET to be installed.

    You don't have access to the source code do you? I happen to be a .NET developer :)
    Post Merge: [time]1249253081[/time]
    I'm feeling a little bit retarded ....

    The reason it doesn't work under Windows 7 is because the path that the downloader was pointing to no longer exists ...

    Seems Windows 7 no longer uses JUST the username for the logged in user's path - so if you USED to save stuff to your desktop - c:\users\<username>\desktop\<save location> - that path no longer exists - it's now c:\users\<username>-<computername>\desktop\<save location>.

    Instead of the application complaining about a non-existant folder - it says your login failed ... ouch!

    Anyway, I'm back in business. Hope this helps someone else.
     
  8. Seph

    Seph Administrator Staff Member

    That was almost what tripped me up as well, except I had moved it to a new drive so the drive letter changed. I do have the source code so I'll see if I can get a fix in for this eventually.