Laptop still works but some keys on the keyboard don't???

The tech asshole at HP sent our family back a $300 bill to replace our Motherboard, even though the whole mobo isn't dead. Only the connector between the keyboard and the motherboard is messed up. As I said in the title, the computer works perfectly fine, but these keys fail:

qweruiopzxcv1234, Number Pad Keys 1245.

Is this fixable without replacing the entire mobo? My parents are thinking about taking it apart and removing the mobo, cleaning the part that is messed up, drip dry it for a few days, and put it back together. I kinda doubt that it would work anyways if we did that, or they would mess it up more. If there are no ways to fix it, my parents know friends that could for free or really cheap.

 

Re: *Minor* Motherboard Soda Damage; Computer still works but some keys fail

I would think that part of the mobo is completely and utterly fried. It would take somebody who knows how to build them to know how to fix it if at all possible.

 

Re: *Minor* Motherboard Soda Damage; Computer still works but some keys fail

There is one easy way to tell. Get a different keyboard that you know works and hook it in. If it has the same issue, then the port is fried.

 

Re: *Minor* Motherboard Soda Damage; Computer still works but some keys fail

You can't say that for sure. Maybe I shouldn't say fried, but rather, damaged. I don't know though, if this issue only happened after something happened to the motherboard, it seems odd that the issue would be the keyboard that did nothing. The title implies that the motherboard had something spilled on it, not the keyboard.

 

Re: *Minor* Motherboard Soda Damage; Computer still works but some keys fail

It just seems off to me that motherboard damage would break the keyboard.

 

Re: *Minor* Motherboard Soda Damage; Computer still works but some keys fail

I was wondering that myself. Why was an exposed motherboard anywhere near soda of all things? The only reason I could think of was that something new was being put into the computer, but then that still makes me wonder why an open container of liquid was anywhere near it.

 

Re: *Minor* Motherboard Soda Damage; Computer still works but some keys fail

That's what I thought. It's a laptop, so it's not hard to spill liquid through the keyboard into the internal components (would've been a good idea mentioning it huh?). That's why I doubted it's a motherboard issue. I didn't spill the soda by the way. I think the keyboard is fucked, but I dunno where to get a good replacement laptop keyboard. I have no idea what the laptop model # is right now, HP hasn't sent it back yet.


EDIT: Do you personally think HP was trying to rip us?

 

i've always had bad luck with HP. every computer i have ever gotten from them has fucked me over. i would recommend getting a mac. terrific customer support, and never crashes!

 

i can actually buy a mac for cheaper than i paid for my Toshiba, and i can always get a custom interface.....i was just saying what my friend told me when i9 had the same issue. *sigh*

 

My warranty is already fucked since HP already took the damn thing apart.

Blargh, still hate Macs. Mac laptops are extremely overpriced, while the desktops are expensive.

 

i can get a mac book pro for half the price of my Toshiba laptop....TT_TT

 

Still hate macs. Can we go back on subject here? I don't know any replacement keyboard for my laptop model. It is a dv7-1448dx.

 

sorry for being off topic earlier...but i found this:http://h10032.www1.hp.com/ctg/Manual/c01918142.pdf

it is a guide on the removal/replacement of all parts. i believe there is a part catalog available to!