some body is hacking in to my profile and my points have gone down to "5" i cant down load. any solutions.
CHange your password. And don't share it for any reason...make it something hard-and only you would know.
Yep, change your password to prevent more damage. About the points? I don't think you can do anything with it aside from waiting. You can always download everything smaller than 50 mbs
Just to add... If seph or looney come about-maybe they can check what was happening. They can detect who and where the downloads were coming... Or another site glitch.
Hi, since you have a changing IP address it's impossible to say whether or not someone else used your account, but if they did then they are using the same ISP as you, so that means that most likely you yourself downloaded and forgot, or someone in your house downloaded without you knowing.
no i am sure no one has used my account from our house but i admit i have resumed previously broken down loads. but romulation says it supports resuming broken down loads with no point costs so either its a glitch or .... any ways i have 50 points added to my account today and i have changed my password hope i don't have any more problems
Romulation supports resuming downloads, if you are using a download manager that supports resuming. Or you can download for no point cost within 24 hours. But if you download again after 24 hours, with out using the resume option on a download manager, it will cost full points.