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help some body is hacking in to my profile

Discussion in 'Site Support' started by eyobed, Oct 18, 2009.

  1. eyobed

    eyobed Member

    some body is hacking in to my profile and my points have gone down to "5" i cant down load. any solutions. :eek:
     
  2. mds64

    mds64 Well-Known Member

    CHange your password.

    And don't share it for any reason...make it something hard-and only you would know.
     
  3. kamuikurou

    kamuikurou Well-Known Member

    Yep, change your password to prevent more damage. :) About the points? I don't think you can do anything with it aside from waiting. You can always download everything smaller than 50 mbs
     
  4. mds64

    mds64 Well-Known Member

    Just to add...

    If seph or looney come about-maybe they can check what was happening.

    They can detect who and where the downloads were coming...

    Or another site glitch.
     
  5. eyobed

    eyobed Member

    thanks hope they do
     
  6. Seph

    Seph Administrator Staff Member

    Hi, since you have a changing IP address it's impossible to say whether or not someone else used your account, but if they did then they are using the same ISP as you, so that means that most likely you yourself downloaded and forgot, or someone in your house downloaded without you knowing.
     
  7. eyobed

    eyobed Member

    no i am sure no one has used my account from our house but i admit i have resumed previously broken down loads. but romulation says it supports resuming broken down loads with no point costs so either its a glitch or .... any ways i have 50 points added to my account today and i have changed my password hope i don't have any more problems
     
  8. TirithRR

    TirithRR Well-Known Member

    Romulation supports resuming downloads, if you are using a download manager that supports resuming.

    Or you can download for no point cost within 24 hours. But if you download again after 24 hours, with out using the resume option on a download manager, it will cost full points.