Download Problems?

Not sure if i shuda posted this here or where or whatever, but...
When you click the download button where does it download to?

 

Why did you change it from the old settings where you specified where to save it?

 

Ok kool. It's just that it (before gen 2) used to pop up and ask you where to save it but now it doesn't. Oh well. nvr mind. Thanks anyways. ;D
And good to see your covering your but legally loony. :

 

I just tried to download a game and it deducted the 370 points but didnt download and now i dont have enough points to try again. Is there someone i can message to try and retrieve my missing points and try again?

 

Really!

I found this site and thought it was a great site and one of the best. I was planning to becoming a premium member and also purchase lots of points. But I decided to wait a few days and see how it would go here. I lost points trying to download last night and got nothing. It was no big deal to me because I invested nothing (but time). But what it did do was cause me to keep my money. If I had paid and this had happen, I would have been a bit more upset, (no much because its not that expensive). Then I here how a points lost is my own problem, no disrespect to you, but that's definitely bad business.

I still commend you guys on having such a great set up, but in the mean time I'll just have to spend my time at another website until all the kinks are out here. Great site though.

 

MrJoBlo, we apologize for the inconvenience and the fact that you weren't able to get what you wanted. We at Romulation take all the steps necessary to ensure that something like this doesn't happen, especially due to the fact that we are indeed a pay-site.

We fully value your input and we are doing our level best to make Romulation as accessible as possible to all our members, premium or not.

However, in our defense it must be said that we can only act to resolve such an issue to a certain extent. Our site administrators, Seph and loonylion have been editing the site code and download system round-the-clock. However, you have to remember that the download system depends not only on the server that operates RU but also on the web settings of the user. Browser settings, third-party apps and firewalls all make a considerable difference and it may not be RU's fault if anyone does in fact lose points when trying to initiate a download.

However, we are pretty friendly and as Seph must have said (at least, he did to me... =D), WE DON'T BITE. If you do have a legitimate complaint and you find that you have been docked download points for no fault of yours (after consulting tutorials and problem FAQs posted both on the main RU website and the forum), we are always willing to make up for your loss by refunding your points, or getting you your requested rom/emulator/etc. We are of course trying to run a legitimate service (so to speak =)) and it depends on our response if we are to maintain the class of service that has become expected of us today.

We do appreciate your taking the time to check out what we have to offer at Romulation and we certainly hope you will re-consider availing of our extensive library of hard to find roms and content at some point in the future.


This applies not only to MrJoBlo but also to the rest of our respected RU members.

 

No problem, I too apologize if I sounded heated or disrespectful. As I said you guys here are doing a good job, I'm glad I found this place. I did read the FAQs but I guess I still got something wrong. I was trying to download Tekken 3, but it did not work out and I lost points doing so. But I ended up going out to Gamestop and buying the disc to play with ePSXe.

I will be back though, nice site. I'm sure I'll find something else I'd like to get. Once I do find my way around this site and can navigate it properly I plan to purchase extra points and become a premium member.

 

All very true.

Btw MrJoBlo, feel free to update us on what EXACTLY happens when you try to download a rom so that we can pinpoint exactly what's going wrong. Also provide us with details on what browser you're using and internet software (i.e. firewall, pop-up blockers, etc.) since it might also be caused by a software conflict. We'll bring it to Seph's notice once he gets back.

 

Now that sounds understandable.

 

Ok...so i didn't know about this before i downloaded a game, and nothing happened...so if i switch to firefox..will the game start to download, or will i have to build points and download again???