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Download Problems

Discussion in 'Site Support' started by DarkBroly, Mar 3, 2012.

  1. DarkBroly

    DarkBroly Member

    I'm trying to download a ds rom and every time I try to download it it keeps telling me

    » Regular members can only download one file at a time upgrade to premium to bypass this limit.

    I'm not downloading anything and i'm the only one on my network with no wifi so i don't know why its doing this.
    I've also been trying for like 20-30 minutes and nothing works
     
  2. Loonylion

    Loonylion Administrator Staff Member

    your ISP may be forcing you to use a proxy, in which case if another of their customers is also on RomUlation, they could have the same IP as you.
     
  3. DarkBroly

    DarkBroly Member

    Oh ok. That might be the problem then. I hope that's not the case though. Thanks for letting me know

    Edit: It seems to be working now. There's no more problems
     
  4. necr0

    necr0 Well-Known Member

    Thats because Seph fixed it.
     
  5. Loonylion

    Loonylion Administrator Staff Member

    that depends if it was the same problem or not. if it was a proxy then theres no fixing it.
     
  6. DarkBroly

    DarkBroly Member

    Well I don't know what the problem was. But it happened again when i wanted to get a 3rd one. I think it might be something that keeps telling your servers that i'm still downloading even though i finished one a few minutes ago. But it's not bothering me anymore because i only wanted the 3 for the time being so i'm not getting any new ones for a while.
     
  7. Seph

    Seph Administrator Staff Member

    It's not quite like that, when the connection to our website is closed it's supposed to update a number in a database, if it doesn't do that quickly then this happens. Will keep looking into why it happens.
     
  8. DarkBroly

    DarkBroly Member

    Oh ok. But like i said though its not bothering me because i'm not downloading anymore for a while so unless its a problem for more people you don't have to worry about trying to fix it. It' not too big of a deal
     
  9. Seph

    Seph Administrator Staff Member

    If it's a problem for one person then it's a problem for more, this has nothing to do with anything on your end, so thank you for reporting it and yes we will have to fix it. :)