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donated 5 dollars, but got no points!!!

Discussion in 'Site Support' started by kittynan, May 14, 2007.

  1. kittynan

    kittynan New Member

    Where is the points? I donated 5 dollars and got nothing. :(
     
  2. Seph

    Seph Administrator Staff Member

    I'm taking you're the one who paid with an eCheck. eChecks takes a certain amount of time before they're cleared. We haven't actually gotten the money yet, we've only been told that a payment has been initiated. Here's the email I got from paypal.

    As soon as the check clears the script will automatically award you the points.
     
  3. kittynan

    kittynan New Member

    I see. I will wait then. Thanks
     
  4. Seph

    Seph Administrator Staff Member

    We're sorry that it will take this long; but sadly this is a necessary evil. Despite the majority of people being honest we can't risk letting that small percentage who aren't abuse the service we offer.
     
  5. Seph

    Seph Administrator Staff Member

    the echeck has now cleared, please verify you have been awarded the points.