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BSOD, dunno error code, hoping to find out problem..

Discussion in 'Non-Emulation Help' started by Tomoka, Aug 31, 2010.

  1. Tomoka

    Tomoka Well-Known Member

    i was installing zonealarm, windows was downloading updates, i was browsing the web, and listening toi music, all of a sudden, BSOD!

    something about vsdatant.sys...(error code here)


    i'm waiting for it to happen again (normally does...) and it didn't reboot, it just shut down..so i restarted, and am posting here... a lil help please loony?

    info...

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000008
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF8800262970E
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\083110-26052-01.dmp
    C:\Windows\Temp\WER-34257-0.sysdata.xml

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    EDIT: i'm not really willing to format yet, got stuffs to do today....i won't be on till earliest of 3:00 PM, eastern time, so please leave all your solutions!(other than formatting...)
     
  2. yoshi2889

    yoshi2889 Well-Known Member

    I got alot of BSOD's, then the computer would not boot again. It seemed my motherboard and processor burned away.

    Check if nothing has burnt away (a bit).
     
  3. Loonylion

    Loonylion Administrator Staff Member

    thats unlikely.

    Its kind of hard to give a detailed answer without the stop code, vsdat.sys doesnt show in google, however vsdatant.sys does, and its related to zonealarm. Theres a lot of people complaining about it on the zonealarm forums. zonealarm appear to be trying to blame everything except their own software (standard procedure for most software companies), however I've not seen any 'this will fix it' posts. Different solutions seem to help different people, some are reporting an upgrade fixed it, some say a downgrade fixed it. It probably wouldnt hurt to completely uninstall zonealarm and then reinstall it.
     
  4. msg2009

    msg2009 Romulations sexiest member

    Ive only had bsod a couple of times and that was a bad RAM stick.
    You haven't put any RAM in lately have you?
     
  5. Loonylion

    Loonylion Administrator Staff Member

    there are specific messages when its ram related and they dont generally contain a filename.
     
  6. yoshi2889

    yoshi2889 Well-Known Member

    He says he uses 32 GB of RAM (or something in that way)
     
  7. Tomoka

    Tomoka Well-Known Member

    knew it....it was half way done installing zone alarm...that was the file, not vsdat.sys but vsdatant.sys....

    *uninstalls zone alarm* i think i'll switch to comodo firewall....