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I freaking hate my lack of PC intelligence at times.

Discussion in 'Non-Emulation Help' started by Stanley Richards, Dec 29, 2010.

  1. Stanley Richards

    Stanley Richards Well-Known Member

    Okay, so my mom bought a popcap game (Mystery P.I) and it froze the PC (Black screen, couldn't alt+f4, alt+tab or anything). So I took the advice of Popcap help. It told me to update my video card drivers and sound card drivers. So I did just that. I updated them a few minutes ago, restarted and all. Then when i went to DXDiag, it showed me that my video card update date was 17/10/2010 (I updated it then as well) and my sound card somewhere in '09 when I clearly updated them today.

    This black screen issue has happened for MANY games and it's a pain to me and the PC to hard restart by holding the power button for a few seconds. I think I made a thread about this black screen issue before, but I must ask again, is there some way to address this issue? I doubt customer support will help, but I've sent a ticket to them. What I'm really curious about is what causes these black screen issues for many games, since I ran every other Mystery P.I game fine, except for this particular one. Yes, I reinstalled when it didn't work, and still no luck.

    If anyone needs a DXDiag of my PC, I'll upload it later when I get a chance to use the PC again.
     
    Stanley Richards, Dec 29, 2010
    #1
  2. theunderling

    theunderling Well-Known Member

    Are you not getting confused when the driver was released......
     
    theunderling, Dec 29, 2010
    #2
  3. Loonylion

    Loonylion Administrator Staff Member

    Yes, the dates shown by dixdiag are the driver dates, i.e when they were released.
     
    Loonylion, Dec 29, 2010
    #3
  4. Stanley Richards

    Stanley Richards Well-Known Member

    I checked, the latest update was released on december '10.
     
    Stanley Richards, Dec 30, 2010
    #4
  5. Loonylion

    Loonylion Administrator Staff Member

    not according to the file date.
     
    Loonylion, Dec 30, 2010
    #5
  6. angusangus

    angusangus Well-Known Member

    Have you considered right clicking the .exe file, right clicking and trying to run in a 'compatibility' mode, just to see if that works?
     
    angusangus, Dec 31, 2010
    #6